Assistant Manager - Restaurant, Food Hall & Gifting

AT ROGERSTONE, NEWPORT

Location: Rogerstone

Contract: Full-time

Salary: £28,500 per year

Reports to: General Manager

Hours of work: 37.5 hours per week

Shift Pattern: Flexible shifts worked over 7 days (Sunday–Monday), including occasional late night

We are looking for a passionate and motivated Assistant Manager to support the day-to-day running of our restaurant, alongside our retail food hall and gifting department.

This is a varied and exciting role combining hospitality and retail, ideal for someone who enjoys working across different areas, leading teams, and creating an outstanding customer experience throughout the business.

You will work closely with the Manager to ensure all areas operate smoothly, maintain high presentation standards, and deliver excellent customer service.

Key Responsibilities:

Support the daily operations of the Garden Kitchen restaurant, food hall, and gifting areas
Lead, motivate, and support team members across both hospitality and retail
Ensure consistently high standards of food quality, presentation, merchandising, and cleanliness
Assist with staff rotas, training, and performance management
Monitor stock levels and support ordering across all departments
Maintain attractive and seasonal product displays in the food hall and gifting areas
Deliver excellent customer service and resolve issues efficiently
Drive sales and support commercial targets across all areas
Step up to lead shifts and oversee operations in the Manager’s absence

What We’re Looking For:

Previous supervisory or management experience in hospitality, retail, or a combined environment
Strong leadership and team development skills
A hands-on, proactive approach with great attention to detail
Passion for food, retail, and customer experience
Good organisational and problem-solving abilities
Flexible and reliable, with availability to work weekends and occasional evenings

What we offer:

A supportive, friendly working environment
Staff discounts ranging from 10%–50%
Wide range of training and development opportunities
Staff health & wellbeing support scheme
Company pension scheme
Uniform allowance
Yearly personal development reviews
Staff prizes and giveaways

How to Apply
Please send your CV and a short cover letter telling us why you’d be a great fit to

Roneil@pughsgardenkitchen.co.uk